Saturday, August 14, 2010

Found out the hard way

OK, so it seems I have found out the hard way that ebay has a HUGE loophole in their system. Take it for what it's worth and maybe my case is rare; who know's, but here is what happened:

I sold an item on ebay listed as perfect condition. It was a magazine that has been given to me after someone read it one time. By the way, let me also tell you that this magazine is only sent to members which makes it a little harder to get if you are not a member. Anyway, so I've soldquite a few of these magazines already with nothing but raving feedback unbtil this one guy...lol it always starts out like that!

So to make a long story shorter this person writes a very nasty email telling me that an ad had been cut out on a certain page and that he wants his money back plus s+h if I want my mag back. OK well so far I'm not too blown away by the request, but you don't have to come off like a jerk from the get go do you? So it gets better. A secound email follows right after which reads something to the extent of "I wanted Jan and not Dec". Now it's getting more clear!

So let me explain how this works and what I now understand to be a huge ebay loophole and a realpain in the butt to any ebay seller.

So ebay now how this policy in place that says somethinglike "if a buyer is not satisfied with the item they bought, they can claim it was not described correctly, file an ebay claim to which most people will choose the option to dispute which means ebay will make the final choice as to what happens, ie.- you refund the money and also pay for the s+h to get your item back, or the buyer does what he wants with the item but you nor the buyer is out any money.

This is where it gets bad fast. A buyer can claim your item was incorrectly advertised and ask for a refund. You fight it because you know your item was in mint condition. The buyer files a claim to which you fight and pick the option available,(have ebay decide), and then you get a instant response that tells you the buyer will get a refund, but you will not have to refuind the money. I guess ebay coves it?

So what a great scam! You buy something, say iot isn't like the ad said, get your money back and you get to sell or use whatever you just bought! WTF??!! How could this have been thought out? I mean I guess what do I care what happens to my stuff after I sale it and get paid, but this just doesn't seem fair even I do get to keep the money from the buyer. It just doesn'tmake sense.

OH YEAH, GUESS WHAT ELSE!!! THE BUYER CAN AND MOST LIKLY WILL LEAVE YOU NEGATIVE FEEDBACK JUST FOR THE HELL OF IT AND EBAY ONLY LETS YOU THE SELLER LEAVE POSITIVE FEEDBACK OR NOTHING AT ALL!!!

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